F&Q
Can I integrate these systems with my CRM?
Yes! Our AI-powered solutions seamlessly integrate with leading CRM platforms, including Bitrix24 and Doktor 365. This allows you to streamline patient management, automate follow-ups, and centralize all conversations in one place—enhancing efficiency and ensuring no lead is ever lost. Need a custom integration? Our team can assist with tailored API connections to fit your clinic’s specific needs. 🚀
How do I know these systems will feel human and make my patients comfortable?
Our AI systems were developed in collaboration with clinics across Turkey and Iran and are trained on real WhatsApp conversations between clinics and patients. This ensures that responses are natural, empathetic, and aligned with real patient interactions. The chatbot understands tone, intent, and patient concerns, making conversations feel just like speaking to a real clinic coordinator—but with 24/7 availability and instant responses! 🏥💬
How do I know that my patients’ data is protected?
Patient data security is our top priority. All information is securely stored and protected using OpenAI’s and Meta’s advanced cloud security protocols, ensuring end-to-end encryption and strict access controls. Only your clinic and our trusted team have access to patient data—no third parties involved. Our systems are designed to comply with industry-leading security standards, keeping your patient information safe, confidential, and protected at all times. 🔒✅
Can I customise the chatbot to match my clinic’s branding?
Absolutely! Our chatbot is fully customizable to match your clinic’s brand identity, website design, and patient communication style. You can personalize: 🎨 Colors & UI – Match the chatbot’s appearance with your brand kit. 🌍 Languages & Tone – Adjust responses to fit your clinic’s voice & audience. 🔗 Integrations – Seamlessly embed it on your website & WhatsApp. 📅 Workflow & Booking – Customize patient interactions to align with your processes.
How much does it cost?
💡 Pay-as-you-go or subscription models – Choose what works best for you. 📈 Scalable plans – Whether you’re a small clinic or a large medical center, we have options to fit your growth. 🎯 No hidden fees & no commissions – We never take a percentage from your patients. ✅ Get an accurate quote on your free demo call! Our team will assess your clinic’s needs and provide a clear, customized pricing plan with no surprises. Book your free demo today and see how our AI solutions can help your clinic grow! 🚀
What happens if a patient asks a question the AI can’t answer?
If the AI encounters a question it can’t confidently answer, it will: 1️⃣ Escalate to a Human – The conversation can be instantly transferred to a clinic staff member for a personalised response. 2️⃣ Provide Alternative Information – If the question is unclear, the chatbot will offer related answers or guide the patient to contact the clinic directly. 3️⃣ Learn & Improve – The AI continuously adapts and improves based on real patient interactions, so over time, it becomes even smarter and more accurate. ✅ You stay in control – You can customise responses, set escalation triggers, and ensure the chatbot aligns with your clinic’s communication style.
Is it possible to switch between AI and human responses when needed?
Yes! Our system allows for a seamless switch between AI and human interaction whenever necessary. 🔄 Instant Transfer – If a patient requires personal assistance, staff can take over the conversation in real time. 📍 Custom Triggers – Set specific questions or keywords that automatically redirect to a human agent. 🖥️ Unified Dashboard – Your team can manage all AI and manual conversations in one place, ensuring a smooth workflow. This ensures patients always receive the best experience—quick AI responses when possible and personal attention when needed. 🚀
Do you take commission from patients that come to our clinic through your system?
No, we never take commission from your patients. Unlike other platforms, our goal is to empower your clinic, not profit from your success. ✅ 100% of your revenue stays with you. ✅ No hidden fees, no per-patient charges. ✅ Transparent pricing—just one fixed cost for the service. Our AI solutions help you increase bookings and streamline patient interactions, without cutting into your profits. Book a free demo today to see how it works! 🚀
Can I integrate these systems with my CRM?
Yes! Our AI-powered solutions seamlessly integrate with leading CRM platforms, including Bitrix24 and Doktor 365. This allows you to streamline patient management, automate follow-ups, and centralize all conversations in one place—enhancing efficiency and ensuring no lead is ever lost. Need a custom integration? Our team can assist with tailored API connections to fit your clinic’s specific needs. 🚀
How do I know these systems will feel human and make my patients comfortable?
Our AI systems were developed in collaboration with clinics across Turkey and Iran and are trained on real WhatsApp conversations between clinics and patients. This ensures that responses are natural, empathetic, and aligned with real patient interactions. The chatbot understands tone, intent, and patient concerns, making conversations feel just like speaking to a real clinic coordinator—but with 24/7 availability and instant responses! 🏥💬
How do I know that my patients’ data is protected?
Patient data security is our top priority. All information is securely stored and protected using OpenAI’s and Meta’s advanced cloud security protocols, ensuring end-to-end encryption and strict access controls. Only your clinic and our trusted team have access to patient data—no third parties involved. Our systems are designed to comply with industry-leading security standards, keeping your patient information safe, confidential, and protected at all times. 🔒✅
Can I customise the chatbot to match my clinic’s branding?
Absolutely! Our chatbot is fully customizable to match your clinic’s brand identity, website design, and patient communication style. You can personalize: 🎨 Colors & UI – Match the chatbot’s appearance with your brand kit. 🌍 Languages & Tone – Adjust responses to fit your clinic’s voice & audience. 🔗 Integrations – Seamlessly embed it on your website & WhatsApp. 📅 Workflow & Booking – Customize patient interactions to align with your processes.
How much does it cost?
💡 Pay-as-you-go or subscription models – Choose what works best for you. 📈 Scalable plans – Whether you’re a small clinic or a large medical center, we have options to fit your growth. 🎯 No hidden fees & no commissions – We never take a percentage from your patients. ✅ Get an accurate quote on your free demo call! Our team will assess your clinic’s needs and provide a clear, customized pricing plan with no surprises. Book your free demo today and see how our AI solutions can help your clinic grow! 🚀
What happens if a patient asks a question the AI can’t answer?
If the AI encounters a question it can’t confidently answer, it will: 1️⃣ Escalate to a Human – The conversation can be instantly transferred to a clinic staff member for a personalised response. 2️⃣ Provide Alternative Information – If the question is unclear, the chatbot will offer related answers or guide the patient to contact the clinic directly. 3️⃣ Learn & Improve – The AI continuously adapts and improves based on real patient interactions, so over time, it becomes even smarter and more accurate. ✅ You stay in control – You can customise responses, set escalation triggers, and ensure the chatbot aligns with your clinic’s communication style.
Is it possible to switch between AI and human responses when needed?
Yes! Our system allows for a seamless switch between AI and human interaction whenever necessary. 🔄 Instant Transfer – If a patient requires personal assistance, staff can take over the conversation in real time. 📍 Custom Triggers – Set specific questions or keywords that automatically redirect to a human agent. 🖥️ Unified Dashboard – Your team can manage all AI and manual conversations in one place, ensuring a smooth workflow. This ensures patients always receive the best experience—quick AI responses when possible and personal attention when needed. 🚀
Do you take commission from patients that come to our clinic through your system?
No, we never take commission from your patients. Unlike other platforms, our goal is to empower your clinic, not profit from your success. ✅ 100% of your revenue stays with you. ✅ No hidden fees, no per-patient charges. ✅ Transparent pricing—just one fixed cost for the service. Our AI solutions help you increase bookings and streamline patient interactions, without cutting into your profits. Book a free demo today to see how it works! 🚀